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Case Study · Omnichannel Commerce Tech

Lab Grown Jewellery

An entire omnichannel commerce stack - POS, Inventory, ERP, Dynamic Pricing, Cataloguing - integrated and live before first sale

Custom Commerce TechProcess AutomationDynamic Pricing Systems
Lab Grown Jewellery case study image
The Situation

Product vision was clear. The commerce architecture wasn't.

The founder had the product locked. We built the commerce architecture to support it - dynamic pricing tied to live gold rates, unified inventory across online and offline, custom POS–ERP–Shopify integration

01 — WHAT WE BUILT

Brand, storefront, and a custom commerce stack running 12,000+ live products

  1. 01

    Brand positioning + identity, built from scratch

  2. 02

    Full Shopify storefront - wireframed, architected, delivered end to end

  3. 03

    Custom catalogue + dynamic pricing system: 12,000+ products, live pricing tied to gold karat and weight

  4. 04

    OMS/IMS middleware - unified inventory across POS, ERP, Shopify

  5. 05

    Marketing systems - CRM, email, WhatsApp, ad strategy, tracking architecture

  6. 06

    Business Process Automations - invoicing, PO generation, payment reconciliation

01

Brand positioning + identity, built from scratch

02

Full Shopify storefront - wireframed, architected, delivered end to end

03

Custom catalogue + dynamic pricing system: 12,000+ products, live pricing tied to gold karat and weight

04

OMS/IMS middleware - unified inventory across POS, ERP, Shopify

05

Marketing systems - CRM, email, WhatsApp, ad strategy, tracking architecture

06

Business Process Automations - invoicing, PO generation, payment reconciliation

02 — THE SYSTEM

Custom Built Omnichannel Commerce Stack

Everything custom, and everything connected. Payments reconcile with POS. Inventory syncs across online and offline. ERP feeds the catalogue. Dynamic pricing pushes to 12,000+ SKUs in minutes - all built in under 60 days

Integrated with Shopify

Custom Middleware to extend Shopify's capabilities from online - omnichannel

Modular Tech Stack

To handle business logic across pricing, discounting, supply chain and other business operations

Scalable CRM

To deal with customization and after-sales requests in jewellery

Integrated with Shopify

Custom Middleware to extend Shopify's capabilities from online - omnichannel

Modular Tech Stack

To handle business logic across pricing, discounting, supply chain and other business operations

Scalable CRM

To deal with customization and after-sales requests in jewellery

Integrated with Shopify

Custom Middleware to extend Shopify's capabilities from online - omnichannel

Modular Tech Stack

To handle business logic across pricing, discounting, supply chain and other business operations

Scalable CRM

To deal with customization and after-sales requests in jewellery

03 — THE RESULT

Full operating system, delivered before first sale.

[ metrics will be rewritten ]
MetricResultContext
Oversell riskZeroUnified inventory across POS, online, offline
Pricing errorsZeroGold + diamond rate updates auto-push to 12,000+ SKUs
To go-live<60 daysTech + automations - all live
Custom tech costDay 1No SaaS subcriptions, no payments to agencies - everything managed in-house
Oversell riskZero

Unified inventory across POS, online, offline

Pricing errorsZero

Gold + diamond rate updates auto-push to 12,000+ SKUs

To go-live<60 days

Tech + automations - all live

Custom tech costDay 1

No SaaS subcriptions, no payments to agencies - everything managed in-house

Most brands rent their stack. This one owns it

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